Frequently asked questions

What is Globfone.com?

Globfone is an online telecommunications service that provides free SMS, free international calls, and free video communication to users worldwide. It also offers a paid Premium version that removes ads, lifts time limits, and expands the number of supported countries beyond the free tier’s coverage. The platform is safe to use, requires only a simple registration, and is designed to make basic global communication accessible to everyone.

Do I need to register/sign-up for making calls, sending text messages?

Yes. To use free calls, SMS, or other Globfone Free services, you now need to create an account and complete a short verification process. For many years Globfone operated without registration, but increasing abuse and new legal requirements made anonymous use impossible to sustain.

The current verification includes confirming your email, verifying your phone number via SMS, and adding a payment card for secure identity and fraud prevention. These steps help protect the platform, reduce spam, and ensure that free capacity is reserved for genuine users. Once your account is verified, you can use your free balance to place calls or send messages.

Are there any special requirements for making free calls?

Technical Requirements
• Modern web browser with WebRTC support (Chrome, Firefox, Edge, Safari)
• Microphone and speakers/headset – you must grant browser permission to access audio devices
• Stable internet connection – broadband recommended for voice quality
• WebRTC-compatible browser – our webphone uses WebRTC technology for browser-based calling without plugins

Browser Permissions
When you start a call, your browser will prompt you to allow microphone access. You must accept this permission for the webphone to function. You
can choose to remember this decision for faster future calls.

No downloads required – the service works entirely in your browser using WebRTC technology.

What limits apply to the free service?

The free service is powered by small balance top-ups called mini-boosts. These free boosts are limited, may change over time, and are intended to give users just enough credit to try the service responsibly. A typical daily boost is usually sufficient for sending a text message or making a short call of a few minutes. However, some destinations are significantly more expensive—especially mobile numbers in certain countries—so a full boost may cover only a few seconds of conversation. These limits exist to keep the service available, prevent abuse, and ensure that free access remains sustainable for genuine users.

Does the person that I call pays anything? Does he pay the cost of the call instead me?

No, Globfone pays for these calls, this is why we have time limits.

Can I use Globfone to make calls and send SMSes through my mobile browser?

Yes. You can use Globfone from a mobile browser to place calls and send SMS messages. The service works directly in the browser without installing an app, but the experience may vary depending on your device, browser version, and network conditions. For the best performance and full feature support, a modern mobile browser with stable internet access is recommended.

Are there any native Globfone apps for mobile platforms?

Apps are coming… really! Given the ongoing flood of requests for such apps, we can’t rule out the possibility of native apps finding their way to mobile app stores. We will announce apps premiere in near future.

I am having trouble making calls and/or sending SMSes. What am I doing wrong?

If you’re unsure how to place calls or send text messages, please check our “How to Use” section. It provides simple, step-by-step instructions for both features.

If you experience technical issues, remember that local factors are the most common cause. Firewalls, browser settings, and ad blockers can interfere with Globfone, so start by ruling these out. You can also run basic diagnostics using the test numbers (e.g., 61285038000 for Australia), check echo tests, DTMF, Caller ID, and audio tones.

If possible, try reproducing the problem on another computer or browser. This helps determine whether the issue is local.

Only after completing these checks and confirming that the problem is not on your side should you report it to us. Please keep in mind that our support capacity is limited, and we may not respond to minor or easily solvable issues.

Why do some SMS messages fail to deliver or appear as Flash SMS instead of regular texts?

In some countries and with certain GSM operators, the only type of message we can deliver is a Flash SMS, which appears briefly on the recipient’s screen instead of going to the inbox. This affects only about 5% of all SMS traffic.

However, it’s also important to understand why delivery quality may vary. Reliable, fully verified SMS routes are extremely expensive, and using them for all destinations would make the free service impossible to maintain. To keep Globfone Free available, we sometimes rely on unverified or lower-tier providers whose routes are less predictable. This can occasionally result in delays, non-delivery, or changes in message format.

Because of this, we kindly ask users to let us know whenever they are sure that a message was successfully delivered. These confirmations help us identify unreliable suppliers more quickly and improve the overall quality of our SMS routing.

How does Globfone.com sustain itself?

Globfone sustains itself through a mix of Premium subscriptions, advertising, and sponsor support. Revenue from Premium accounts helps cover the high telecom costs and maintain stable routing, while ads and sponsors fund the limited free tier. Free services also operate on small controlled balances and lower-cost routes to keep them financially viable. This combination allows us to offer basic calling and messaging features at no cost while maintaining a paid option for users who need higher quality and fewer limits.

Which mobile networks are supported?

Globfone supports a wide range of mobile networks, but the exact list changes frequently. Coverage depends on many factors, including destination rates, route availability, current wholesale offers, regulatory restrictions, and the reliability of local partners. As these conditions shift, some networks become available while others may be temporarily removed. Because of this constant fluctuation, we cannot publish a fixed list of supported operators. Instead, coverage is determined dynamically so that messages and calls are routed through the best options available at any given time.

Someone is bothering me with unwanted texts. How can I block them from doing so?

If someone is sending you unwanted or annoying messages through Globfone, you can immediately block all future contact by adding your number to our global “Do Not Disturb” list. Use the “Block My Number” option, complete the quick verification, and we will stop all Globfone traffic to your number for the next 10 years. This action is permanent and cannot be undone.

If the messages are threatening, abusive, or make you feel unsafe, please contact your local police. Ask them to submit the official information request form — we fully cooperate with authorities and will assist in identifying the sender when required by law. Your safety comes first.

Ugh, an unwelcome message? We apologize for the trouble. If this sender looks like a service user and you want it to stop, please click the button next to this. On the next page, you can add your number to our safe list for protection.

Block My Number