Frequently asked questions

What is

Globfone is a state-of-the-art Web application that allows you to make free international phone calls and send equally free SMSes to almost any mobile or landline phone in the world.

Do I need to register/sign-up for making calls, sending text messages?

No, we don’t require our users to sign up in order to use our free calling and SMS services.

Are there any special requirements for making free calls?

All you need is Java-enabled browser with Internet and an optional set of microphone and speakers/headphones.

Important: When placing a call, you’ll come across an “Java SE settings” prompt asking you for “Java permission” or “Camera and Microphone access” (Note: our service only uses your microphone.) Please click “Allow” to let the website run and access all needed components, as this is a necessary step for making calls. If you encounter a problem despite clicking “allow”, check the Java setting from within Control Panel. To learn more click here.

As of April 2015, starting with Chrome Version 42, Google has added an additional step to configuring NPAPI based plugins like Globfone WebPhone to run.
In your URL bar, enter:

  • chrome://flags/#enable-npapi
  • Click the Enable link for the Enable NPAPI configuration option.
  • Click the Relaunch button that now appears at the bottom of the configuration page.

The Java plug-in for web browsers relies on the cross platform plugin architecture NPAPI, which has long been, and currently is, supported by all major web browsers. However Chrome publisher announced to remove NPAPI support from this browser by “the end of 2014”, thus effectively dropping support for Silverlight, Java, Facebook Video and other similar NPAPI based plugins. Recently, Google has revised their plans and now state that they plan to completely remove NPAPI by late 2015. As it is unclear if these dates will be further extended or not, we strongly recommend Java users consider alternatives. Instead, we recommend Firefox for our Calling services.

Are there absolutely no limist?

To prevent abuse, there is an upper limit to the number of free calls and SMSes available to a single IP address during a 24 hour period. When this limit is reached, the user is alerted of the same and requested to wait another 24 hours before trying to use our free services again. Further, there is a call time cap that is call specific and visible when we’re ready to place your call.

Does the person that I call pays anything? Does he pay the cost of the call instead me?

No, Globfone pays for these calls, this is why we have time limits.

Can I use to make calls and send SMSes through my mobile browser?

You can send SMS on most of popular mobile browsers. You may have some difficulties to use globfone free calls on some older mobile platforms like Symbian OS. If your mobile browser doesn’t support Java try our mobile beta app for making free phone calls.

Are there any native Globfone apps for mobile platforms like iOS, Android and Windows Phone?

Apps are coming… really! Given the ongoing flood of requests for such apps, we can’t rule out the possibility of native apps finding their way to mobile app stores. We will announce apps premiere in near future.

I am having trouble making calls and/or sending SMSes. What am I doing wrong?

If you’re having trouble figuring out how to go about making calls or sending text messages, please read our “How to Use” section. It contains step-by-step instructions for both calls and texts.

For issues related with the service itself, please note that firewalls and ad blockers have been known to cause problems with Globfone. It is therefore recommended that you first rule out all possibilities of it being a local problem. For instance, try calling the Denver weather forecast service at +1-303-3372-500 and if you don’t get through look for possible conflicts. Also, if possible, please try and recreate the issue on a different PC.

If after having done all of the above, you’re convinced that the problem might actually be at our end, please report the issue. However, it is worth mentioning that our support resources are pretty limited and we don’t generally respond to trivial complaints.

Why are some messages sent from Globfone not saved on the recipient’s handset?

In case of some single countries and GSM operators, the only messages that we can send are Flash SMSes, which, instead of going to the SMS inbox, merely appear or “flash” on the receiving handset’s main screen. This is only 5% of all our SMS traffic.

How does sustain itself?

Since we don’t charge our users for placing calls or sending texts, we are completely dependent on sponsors, advertisements and your kind support for sustaining this wonderful service.

Which mobile networks are supported?

Currently, we cover about 96 percent of the world’s mobile networks when it comes to calls and around 91 percent in case of texts.

Will the service always remain free?

You don’t have anything to worry about, for we don’t have any plans to abandon the free, ad-backed calls and SMS services.  Though if we ever launch a paid service, it in all likelihood won’t replace the ad-backed one, but instead function as a completely independent offering – an alternative for those not willing to put up with any ads or limitations.

How can I get SMS sender IP address?

You can order Globfone activity report of your phone number (CDR). First you will be carried out user authentication and its telephone number. Then you will be able to free preview if there are any data with your phone number in our system (even filtered ones). Click here for more details.

Someone is bothering me with unwanted texts? How can I block them from doing so?

First things first: We strongly condemn such abuse of our great service and any inconvenience caused on account of such messages is greatly regretted. Now to answer your query,you can use the “Block My Number” link to place your number on our do not disturb list. Kindly note that this action is irrversible.
If you’re receiving intimidating text messages or any other form of abuse please contact with your local police department and ask them to fill-in this form. We always cooperate with authorities helping to track the sender.

I am in love with your site and would like to donate. Do you accept donations?

I am in love with your site and would like to donate. Do you accept donations?

Looking for a sender's IP? Did you get anonymous SMS and you would like to track the sender?
Would you like to see ALL text messages records - including filtered ones?

Activity report