"Which countries can I call?" is the most common question about any calling service, and the honest answer is: it depends on the day. Coverage for calls and SMS is made up of routes with partner operators, and routes change.
Why coverage changes
- Wholesale prices. A destination that was affordable last month may become expensive.
- Route availability. Partners add or remove capacity and sometimes suspend accounts.
- Regulation. Some countries restrict how messages and calls can be delivered.
- Abuse. A surge of misuse can lead operators to block traffic to a destination.
Because of this, Globfone does not publish a fixed list of mobile networks. Coverage is determined dynamically so traffic goes through the best options available.
How to check what works now
- Look at the tools. The country lists in the calling and SMS tools show only destinations currently supported by the free service.
- Read the status page. Service status lists known restrictions and which countries have been restored.
- Check Premium rates. The rate checker on the Premium page shows whether a number can be called and what it costs.
- Test with a short call. The FAQ lists a test number, and echo tests help rule out problems on your side.
Quality versus availability
A destination being listed does not guarantee identical quality everywhere. Free SMS may use lower-cost routes where delivery varies; Premium uses higher-quality routes and a broader choice of operators. Video chat and file sharing are peer-to-peer, so they do not depend on country coverage at all: see video chat and file sharing.
Help us improve it
If you confirm that a message or call worked, or failed, report it using the feedback options. It helps identify unreliable routes. For general questions read the FAQ.
Frequently asked questions
Why can I call a country today but not tomorrow?
Routes depend on partners and costs that change. If a destination is temporarily restricted, it is listed on the service status page.
Is every mobile network in a supported country available?
Not always. A country may be listed while one operator is blocked or slower than others.
How do I report that a number does not work?
Use the feedback option after the call or contact support with the destination and the time. It helps to identify problem routes quickly.
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